Gianugo Rabellino has given me more food for thoughts about my research on Free/Libre Open Source software development and Agile/Scrum methods. His latest post contains a sentence that summarizes my key finding so far:
At the end of the day, this means that the customer is there – it just happens to coincide with the community as a whole.
Talking with my Funambol colleagues, the pragmatic agilists, and looking at Ross Gardler presentation below, I have the confirmation that the Pentaho guys are on the right track with Open Scrum. I also learned that it’s better not to use the word Scrum if it’s not The Scrum you’re talking about. With that in mind, I’m now focusing on best practices for communication between developers distributed around the world (more in latest posts).