A possible explanation of why Google Health failed

Interesting thoughts on the rise and death of Google Health. I’m not sure I agree with all of it, definitely it’s worth spending some time thinking about why the product failed.

Simply put, Google Health was never a true Web 2.0 application. Google Health didn’t get better the more people used it. Google didn’t get smarter every time someone made a link or search. Google certainly didn’t ‘immediately act on that information’ to improve the Google Health user experiences. The real heart of Google Health certainly wasn’t a harnessing or harvesting of ‘collective intelligence.’

via What Google’s Quiet Failure Says About Its Innovation Health – Michael Schrage – Harvard Business Review.