The more I think about the net neutrality debate the less I like what I learn. What is really puzzling for me is that carriers are complaining about having a privileged position and that is just unacceptable. It seems to me that network operators like AT&T, Comcast and Telecom Italia operate in an oligopolistic market, with extremely high barriers to new entrants, and with customers with strong disincentives to switch. The more I look at it the more I convince myself that network operators are telling politicians a fairy tale. Big telecoms want us to believe that they need to have some special power, because Google is taking away their margins. I am more inclined to believe that they should thank the governments that gave them a good and well defensible position, while focusing on delivering a good service.
There should be nothing wrong in being a dumb pipe: just focus on delivering a high quality service, voice and data, instead of venturing in idiotic ‘value added’ crap. Hell, even offer the option to the customer to shape internet traffic, couple it with real good customer service and enjoy the recurring revenue, maybe small but almost 100% sure. There is really nothing wrong in being a pipe.