Balancing IRC and email, the secret of success for open collaboration

Are seasoned contributors to OpenStack giving too much importance to IRC, and is that creating bad side effects in other areas of the community? Since I started contributing more to working groups outside of the OpenStack upstream contributor community, I noticed that email is used in a limited way, with a couple of lists having…

Why OpenStack should stop tracking its Net Promoter Score

TL;DR because it makes no sense for OpenStack and it provides too much distraction at a time when the Foundation should focus on addressing more specific and actionable concerns tied to its mission “to inform the roadmap based on user’s opinions and deployment choices.” I’d like the OpenStack community to focus on the fundamental issues…