Why OpenStack should stop tracking its Net Promoter Score

TL;DR because it makes no sense for OpenStack and it provides too much distraction at a time when the Foundation should focus on addressing more specific and actionable concerns tied to its mission “to inform the roadmap based on user’s opinions and deployment choices.” I’d like the OpenStack community to focus on the fundamental issues…

So long OpenStack community, see you soon

Let’s call it a “ciao” and not an “addio.” After almost four years (un)managing the OpenStack community, I have decided to move on and join DreamHost’s team to lead the marketing efforts of the DreamCloud. The past three years and 10 months have been amazing: I’ve joined a community of about 300 upstream contributors and…